Last updated September 5, 2026

Clear expectations.

These terms cover the onemynd desktop app, website, and paid access. Review the plan details at checkout before buying. Any mandatory consumer rights in your location remain available.

The service and its operator

onemynd is provided by onemynd, based in Corning, NY 14830, United States. These terms apply together with the plan and price you accept at checkout. Our Privacy Policy explains how personal information is processed. Contact us through the support page about your purchase or account.

Using onemynd

Use the app only with the rights and permissions needed for your audio, screen content, calendar, and uploaded files. You are responsible for meeting rules, recording consent, and how you use generated suggestions. Do not use the service to violate someone’s privacy or rights.

You must be an adult who can enter a contract in your location. If you use onemynd for an organization, you must have authority to do so and follow its rules for recording, confidential information, and AI tools. Do not use the service for fraud, unlawful surveillance, harassment, unauthorized access, or to evade access controls, usage limits, or payment.

Your content and the software

You retain your rights to the content you provide. You allow us and the providers you select to process that content as needed to perform your requests. A purchase licenses use of the covered software; it does not transfer ownership of the software, trademarks, or source code. Do not redistribute license keys or sell access to your account. Third-party and open-source components remain subject to their own licenses.

AI output

Transcripts, speaker labels, answers, and summaries can contain mistakes. Review important details, particularly names, numbers, and decisions. A suggested answer is a draft, not a verified record of something you said or did. The app does not guarantee perfect recognition, continuous availability, or a particular professional outcome.

Lifetime

There is no free app tier. A $79 Lifetime purchase grants permanent access to the exact desktop version purchased on up to two devices, including local transcription, local answers, and all desktop tools. Future updates, upgrades, cloud models, and BYOK are not included. Your receipt identifies the version covered by your license. Initial activation and online revalidation at least every 30 days are required. You can deactivate a device in your account to make room for another.

Pro subscriptions

Pro includes all local tools, ongoing software updates, available cloud models, and optional BYOK for cloud answers while subscribed. Pro renews monthly or annually according to the billing interval you choose. Annual plans provide a monthly cloud allowance. Credits are shared across cloud features, reset each month, and do not roll over. No overage charges are applied automatically. Prices and any applicable taxes are shown before payment. When you use your own API keys, your provider bills you directly under its terms; those requests do not consume onemynd credits. Provider fees are separate from your Pro fee.

Cancellation and trials

You can cancel subscription renewal through the billing portal. Access normally continues until the end of the paid period unless the purchase is refunded or access is suspended for misuse. After the paid period, app access ends unless you own a Lifetime license covering the installed version. BYOK ends when your Pro subscription ends. Administrator-granted trials expire automatically and do not become paid subscriptions.

Deleting local history, uninstalling the app, or signing out does not cancel renewal. Use Manage billing in your account to cancel, and contact support if you cannot access it. We will not describe a request as canceled until the billing service confirms it.

Refunds and support

Contact support with a purchase issue. Refund requests are reviewed individually, subject to applicable law and any specific checkout offer. A full refund of a Lifetime purchase revokes its license. A device can retain a cached offline grant until its next required online validation, within 30 days.

Account access

Keep your account links and license key private. Do not resell or share cloud access. Administrators can suspend access to investigate misuse or payment disputes. Suspension does not itself cancel a subscription; use the billing portal or contact support to address billing separately.

Account deletion

You can choose Delete account in your website account settings or the desktop app and confirm the permanent change. This removes your sign-in identity and revokes account access, including Lifetime licenses. Existing offline access may continue until the device’s next online check or its cached access expires. Deletion cannot be undone.

Cancel renewal through Manage billing and wait until your subscription has ended before deleting your account. Open or processing checkouts, scheduled subscriptions, and outstanding invoices must be resolved first. Deletion does not cancel a subscription or automatically issue a refund. Contact support if you cannot resolve billing or use account deletion. If deletion is interrupted, retry the original request or contact support; disabled access alone does not confirm completed deletion.

Billing, purchase, usage, deletion, and security audit records are retained as described in our Privacy Policy. Website deletion does not erase local files on your devices. Desktop deletion also removes the app’s saved data on that Mac after remote deletion is confirmed; it does not erase files on other devices or copies you exported.

Availability and your rights

The app depends on supported hardware, operating-system permissions, and downloaded models. Account verification and cloud features require an internet connection. Services can be interrupted for maintenance, provider outages, or security incidents. We do not guarantee that the app will be free of errors or that every third-party meeting tool will behave the same way. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded in your location.

Changes

Model availability can change. Material changes to paid-plan pricing or recurring terms will be communicated before taking effect where required. Current plan terms and invoices are available from your account.